Refund Policy

At Mindful Virtues Pte Ltd, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free refund policy.

Eligibility

Our refund policy is valid for 30 days from the date of purchase. To be eligible for a refund, your item must be in its original condition and packaging, and you must provide proof of purchase.

Refund Process

To request a refund, please send an email to our customer service team at hello@mindfulvirtues.com with your order number and a brief explanation of why you are requesting a refund. We will review your request and get back to you within 3 business days.

If your refund request is approved, we will initiate the refund process. The refund will be issued to your original payment method, and you will receive a confirmation email once the refund has been processed.

Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs. If you receive a refund, the cost of the original shipping will be deducted from your refund.

Non-Eligible Items

The following items are not eligible for a refund:

  • Gift cards
  • Products that have been used or damaged by the customer
  • Digital products (e-books, audiobooks, etc.)

Contact Us

If you have any questions about our refund policy, please contact us at hello@mindfulvirtues.com. We are always happy to help!

Thank you for shopping with us. We look forward to serving you again in the future!